If the Application Does Not Launch In Revit
Please check that your version of Revit is up to date. You may do this in the Revit Menu by …
KI Errors
How To Remove Ghost Energy Surfaces If A Mass Is Deleted?
This may occur if the Energy Model was created but then masses were modified/moved/deleted. The Analytical Surfaces may still be …
How To Remove Ghost Energy Surfaces If A Mass Is Deleted? Read More »
Error That The Licensing Server Cannot Be Reached
This means that there is a problem connecting to the internet. Please check your network connection and retry. If necessary, …
Error That The Licensing Server Cannot Be Reached Read More »
Error Message When Starting The Add-In
The application identifies previous versions of the application and will manage the database files which are stored on your machine …