HTML Report is not saving
You open the Snapshot function and select ‘HTML‘ but the browser window does not open with your report. This may …
KI Functions
Adjusting Core Offset for Conceptual Mass
There is a known issue in metric models if the Perimeter Zone is adjusted in Revit’s Energy Settings before the application opens …
Shading Viewer or 3D Charts display a black screen
Please close Revit and restart to reset internal references. Open the model again. (Shading Factors needs to have been included …
Shading Viewer or 3D Charts display a black screen Read More »
COM check Report outputs report openings (not glazed areas)
Areas reported are taken from Revit elements, not from the Energy Model which provides a further breakdown of glazed surfaces …
COM check Report outputs report openings (not glazed areas) Read More »
I Cannot Select The Solid Wall To Add Windows
This may occur if glazing on an adjacent wall is close to the corner. If possible, move the glazing back …
After Glazing Is Deleted, I Cannot Select The Surface Again
This may occur after elements which were generated on the model are then deleted and Revit must recreate the Energy …
After Glazing Is Deleted, I Cannot Select The Surface Again Read More »
The Glass Database List Does Not Display
Periodically, your license token may expire. This may happen over an extended period or if your application session is left open in …
Glass Types Not Saving To Revit
If the Glass Database does not appear to add new entries to Revit’s list, there may be an issue with access to …
Multiple Glass Types With The Same Name
If there are multiple entries in Revit’s internal list with the same name, Revit will use the entry which is …
Mapping Properties To Glazing Which Is Then Modified
An error may occur if the Glass Database is used to map glazing properties in the model which has just been modified …
Mapping Properties To Glazing Which Is Then Modified Read More »